Support


We understand that your ticketing system is an essential part of your operation to produce revenue, record materials and inventory, comply with laws and regulations and control the risk of loss. When you have a technical question or a problem that needs immediate attention, the SMSTurbo team can provide live technical support by phone, via a web meeting or email to keep your ticketing operation up and running.

Software updates are covered under an annual maintenance program. Optional annual technical support programs are available with unlimited business hours and calls. After hours support service is available with automatic call routing.

Our SMSTurbo customers have consistently rated our technical support and service best in the industry.

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Accounting Integration

Import invoicing, reporting and analysis

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Truck Scale Ticketing

Simplify ticket creation through automation

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Services & Support

Training and technical sevices

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Unattended Scale Operation

Full, partial and remote unattended options

News & Announcements

2.07.12

Ted Chumas Joins CIS as New CEO/COO

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2.07.12

Northwest Rock integrates SMSTurbo scale management

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2.02.12

SMSTurbo Unattended is OPC ready

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10.04.11

New OnLine Reporting Availble.

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Customer Quotes

“The daily Accounts Receivable reconciliation has gone from 2-3 hours to ½ hour.”

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“As our company grows they continue to develop and enhance our program to perform new operations.”

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“The software is doing great and I’m learning more about it every day. It has become such an amazing tool in so many aspects of our business.

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As a recently hired Weigh Master for a quarry in Pennsylvania, my employer asked that we computerize our scale and ticketing system.

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