Provide 24/7 Digital Ticketing Access
Reduce Customer Service Workload
Improve Billing & Payment Tracking
Enhance Customer Experience
Digital Ticket Storage & Retrieval
Ticket Data Tracking
Role-Based Permissions & Account Controls
Real-Time Material & Load Reports
“SMSTurbo has been our product of choice for our scale management software. With over 100 sites and more than 300 users, our company continues to use SMSTurbo because of its functionality and the great support we receive.”
“In the summer of 2024, we made the switch to Fulcrum, impressed by its robust features. The capacity to control our scale from outside the scale house using a tablet or cell phone was a major advantage. Furthermore, Fulcrum allows us to add, remove, and adjust item costs independently. We have been very pleased with the support from the Fulcrum team throughout our transition and in responding to our routine questions.”
“My experience working with the CIS and the Valstone team was exceptional! The entire team demonstrated excellent problem-solving skills and were proactive in integrating real-time adjustments. They all consistently delivered solutions to meet our very specific reporting requirements. Fulcrum has been a great program and the transition was efficient! Our project Manager, Mathew Gunman, went above and beyond to ensure smooth project progression.He was the perfect mentor with a great attitude and positive energy! I appreciated his clear explanations when describing technical concepts, and all of his innovative ideas which led to significant improvements in our processes, saving both time and resources. Truly a pleasure to work with him, his team & Fulcrum! ”
“I would highly recommend using SMSTurbo Fulcrum for your ticketing/invoicing needs! The system is user-friendly and the staff is unbelievably helpful! Any adjustments I’ve needed or issues that have come up are acknowledged immediately. They are open to suggestions on ideas for improvement. They listened when I needed help. They offered training when I was just learning the system. They are quick to respond when I send an email or make a phone call. Overall, we are very happy with the service and know we found the right ticketing/invoicing software when we found SMSTurbo Fulcrum!”