Ted Chumas - CEO/COO
Prior to joining CIS Ted was a partner at Ascentage Group where he helped clients in the areas of operations, product management, sales and marketing strategies, and strategic partnering. CIS was a client of Ascentage Group where Ted played an active role in guiding CIS on their growth strategies.
Ted was Vice President of Sales at Framework Technology, a startup company that received over $50 million in venture financing. At Framework, Ted was responsible for building a sales team, as well as, developing the company’s sales and marketing strategic and tactical plans. He also played an integral part in Framework’s growth during its early startup stage.
Before joining Framework, Ted was the Vice President of the Professional Solutions Division at Softdesk, Inc. that merged with Autodesk, Inc. in early 1997. During his eight-year tenure at Softdesk, Ted served in a number of roles including director of Product Management and Director of North American Sales. Ted’s leadership strengths contributed to the company’s growth and establishment as a leading developer of architecture, engineering, and construction software.
Ted previously held various management and engineering positions at Cadcraft, Inc., TEQ Systems, Energy Transportation Corp., and Bethlehem Steel.
Ted holds a Bachelor of Engineering degree from NY State Maritime College.
Doug Manter – Founder/CTO
Doug founded Creative Information Systems in 1984 seeing a need for a low-cost multi-user Job Cost Accounting system for the construction industry. In 1986 he led the development the first scale management software solution (SMSTurbo) that integrated to accounting software. Doug’s primary responsibilities included software and systems design, coding and testing. Previously he worked at RCA in NJ as an electronic technician in the Commercial Broadcast division. While at RCA he attended Drexel University for electronic engineering and Rutgers University for computer information systems advancing his position to engineer in the Government Contracts Tests division with top secret clearance. His primary functions were designing and building of both software and hardware solutions for classified military projects.
Kevin St. John – Executive VP/Chief Sales Officer
Kevin first joined CIS in 1988. He worked to develop a successful software dealer network taking a regional company to international software provider status. Working in customer service and dealer service, he was responsible for training dealers to know what the customer needs and the correct solution to provide. Kevin differs in that he makes sure the software company understands the needs of the customer as well as seeing the project through to completion. After nine (9) years with CIS he transferred his experience to develop a software division for Northeast Scale in Auburn, NH, a dealer for CIS. At Northeast Scale his involvement was in directly handling the installation and report writing to complete a project. Kevin returned to CIS in December 2001 as an executive, to leverage his 18 years of experience in sales and business development to increase the onsite services. Kevin has a Bachelor of Science from Emerson College with a major in Communications and a minor in marketing.
Ronald J. Heestand, Manager, Professional Services
Ron Heestand came to CIS in 2010 with a wealth of experience building professional service organizations. Ron started his career in professional services as a founding partner in a company that became the largest CAD software reseller in the Northeast. Starting with a single trainer, Ron grew the service organization to over 20 technicians doing training, certified implementations, and support. Autodesk, a design engineering software company, recognized his group with the top Professional Services Trophy awarded to one reseller each year.
As the North American Services Manager for Autodesk’s largest global reseller with over 40 offices and a staff of over 90 engineers and managers, Ron was responsible for the delivery of training, custom programming projects, and implementation of design engineering software for clients located in the US and Canada. After completely re-organizing the division, he then focused on putting performance metrics and project-centric methodologies in place. This resulted in an increase in services revenue, an increase in productivity, and a decrease in staffing requirements.
Ron is tasked with developing strong working relationships with both new and existing clients of CIS as part of the delivery of our professional services. Ron is well aware of the power of partnerships based on mutual trust, constant communications, and realistic expectations backed by a plan to successfully implement solutions.
Simplify ticket creation through automation
Full, partial and remote unattended options
People are Talking About SMSTurbo
“The software is doing great and I’m learning more about it every day. It has become such an amazing tool in so many aspects of our business.more ››
“We have realized a significant decrease in our average cycle time this season and have received accolades from many of our truckers.”more ››
“Installation was a breeze, and by using the remote training system, even I, as a non-computer savvy person, was able to operate the system quite easily.”more ››
“The daily Accounts Receivable reconciliation has gone from 2-3 hours to ½ hour.”more ››
“As our company grows they continue to develop and enhance our program to perform new operations.”more ››